HERE TO HELP

A clearer next step starts here.

Find the answer, finish the task and get back to your business. Browse practical guides for your Moonbreak workspace.

17 guides to help you move forward

Workspace basics

Set up your first workspace

Prepare your business identity, customer information and team before you send your first quotation.

Read the guide
Workspace basics

Organize contacts, companies and products

Create dependable customer records and a reusable list of the products or services you sell.

Read the guide
Quotes & invoices

Create and send a professional quotation

Follow the seven quotation steps, review the customer experience and share a clear offer.

Read the guide
Quotes & invoices

Create an invoice from an agreed quotation

Select the quote, review the amount due, add payment instructions and keep invoice status accurate.

Read the guide
Client communication

Send emails and understand client signals

Check recipients, send a clear document message and interpret engagement with the right context.

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Quotes & invoices

Prepare a quotation for e-signature

Make acceptance clear, check the signer and understand the included signature allowances.

Read the guide
Client communication

Record a useful proposal walkthrough

Prepare your screen, explain the quotation clearly and review the recording before sharing it.

Read the guide
Workspace basics

Set up branding and white-label links

Use a consistent business identity and understand the corporate.systems link format.

Read the guide
Team & billing

Manage roles, approvals and workspaces

Give people appropriate access and build a review process for quotations and invoices.

Read the guide
Team & billing

Understand plans, seats and allowances

Find the right workspace plan and understand included capacity, additional seats and e-signature usage.

Read the guide
Troubleshooting

Troubleshoot access, documents and recordings

Practical checks for common issues, plus what to include when you contact support.

Read the guide
Team & billing

Read your dashboard and team activity

Use Personal and Team views, performance periods and the workspace leaderboard to review the right work.

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Workspace basics

Prepare products, prices and inventory

Build a reusable catalog, check stock information and keep quotation line items clear for customers.

Read the guide
Quotes & invoices

Prepare quotation and invoice templates

Review reusable layouts, business identity and document details before sending customer-facing work.

Read the guide
Quotes & invoices

Manage document status and public links

Find the current quote or invoice, understand its state and share the right version with the right recipient.

Read the guide
Workspace basics

Check currencies, totals and payment amounts

Distinguish document currency, dashboard filters and conversion estimates before quoting or invoicing.

Read the guide
Troubleshooting

Manage account access and business records

Find personal settings, protect workspace access and request help with account or data changes.

Read the guide

New to Moonbreak? Start with one customer.

Set up your business details, create a customer record and build a quotation for work you are already discussing. The getting-started guide connects each step, from your first workspace to your first invoice.

Open the getting-started guide

Need a hand with a specific issue?

Tell us what you were trying to do, which step failed and what appeared on screen. Include your browser, the approximate time and a document reference if relevant. Leave out passwords, login codes and confidential customer information.

Email team@moonbreak.com
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