Look like your business. Sound like yourself.

Give every document a thoughtful introduction

The email is often the first thing your customer sees. Use it to explain why you are sending the quotation or invoice, what it covers and what you need from the recipient. A short, specific introduction makes the document easier to approach.

Moonbreak combines your message with business branding and a direct document link. Clients can move from the email to the quotation or invoice without searching for the right version in a thread.

Write for the person opening the email

Use a recognizable subject, a personal greeting and a concrete next step. The customer should understand the request before opening the document.

Keep your identity consistent

Use the same business name, logo and contact details across the email and its linked document. Add a human explanation in the message instead of making the recipient interpret the document alone. Paid plans support the branded experience without a document watermark.

Read engagement with the right context

Email open tracking is available on every plan. Paid plans also include click tracking, document-view tracking and email notifications. A view or click can help you prepare a follow-up, but it does not tell you everything about the customer’s decision.

Mail privacy features, image blocking and automated security scanners can affect tracking. Focus on replies and agreed next steps alongside the available signals.

Send at the volume your plan allows

Free includes 15 emails per month. Growth, Pro and Scale include unlimited email sending. Keep messages relevant to the recipient and the business relationship; permission, accurate recipient details and responsible sending still matter.

Common questions